How to manage your card

There are some things you need to do when you have a Commonwealth Seniors Health Card.

You need to tell us if your circumstances change or you travel outside Australia, so we can check you’re still eligible for the card.

If you’re still eligible, we’ll send you a new card before your current one expires. It’ll automatically update your digital card if you have saved it in your myGov digital wallet.

If your card is lost or stolen, you should tell us straight away.

If you need to contact us:

Contact numbers available on this page.

Centrelink older Australians line

Use this line if you’re an older Australian and need help with your Age Pension, Commonwealth Seniors Health Card, Pensioner Concession Card or another service.

Monday to Friday 8 am to 5 pm

There are other ways you may want to contact us.

Page last updated: 10 November 2025.
QC 43036