How to claim

Claim the Pandemic Leave Disaster Payment - New South Wales.

Before claiming, check who can get it and who can’t get it.

You must make a new claim for each period.

Claiming for periods starting from 18 January 2022

If you’re claiming for a period starting from 18 January onwards, you must claim this payment online. Read how to claim online.

Claiming for periods starting on 17 January 2022 or earlier

If your claim is for 17 January 2022 or earlier, call us on 180 22 66.

Phone lines are open Monday to Friday 9 am to 4 pm.

Let us know if you need an interpreter and we’ll arrange one for free.

It’s your responsibility to decide to claim for this payment based on your personal circumstances. It’s also your responsibility to make sure the information you give us is true and correct.

Checking the status of your claim

There’s no need to contact us once you’ve submitted your claim for Pandemic Leave Disaster Payment. We’re processing these claims as quickly as possible. There’s nothing else you need to do. We’ll contact you if we need further details and we’ll write to you to let you know the outcome of your claim.

Page last updated: 22 February 2022