Media column - Hank Jongen’s February column - Checklists to help through life

Published: 1 February 2026

As you go through life, you’ll face different challenges. Things could happen that you might not be ready for or you may need some extra help.

The myGov checklists help you to work through important tasks you may need to complete during these times.

What is myGov?

myGov is a simple and secure way to access government services online in one place. By creating a myGov account, you can link to services like Medicare, Centrelink and the Australian Taxation Office, among others.

With a myGov account, you can:

  • get messages sent to your secure myGov Inbox
  • manage your personal details
  • use secure sign in options—like Digital ID or a passkey
  • access your online accounts overseas
  • use the official myGov app for fast and easy access to your account on your mobile device.

The myGov website—my.gov.au—also has information about the help available to support you through different stages of life so you don’t need to know which agency delivers the help you need.

myGov checklists

The myGov website has a range of checklists with useful tips and information for every stage of life - from the birth of your baby, getting ready for school, all the way through to end of life planning. This is more than just information about eligibility for Centrelink payments. The checklists bring together information from state and territory agencies and the Australian Government to provide practical information to help you through life’s big events.

You can search the myGov website to look for checklists that cover:

  • Before your baby arrives
  • When your baby arrives
  • As your baby grows
  • Toddlers and preschoolers
  • Primary school children
  • Raising a teenager
  • Preparing for adult life
  • Recently unemployed
  • Death of someone close to you
  • Planning for the end of your life.

The checklists may help answer questions you might not have even known to ask. The lists also refer you to other services and support, including medical information and help with mental health.

Do you need help understanding childcare or outside hours school care? Are you entering the workforce for the first time and need to choose a super fund? Are you thinking of getting a will, or working out how to make sure your super goes to who you want it to?

The checklists can help with each of these topics and more.

Other support

myGov may help you make savings with your utilities and rates. If you search ‘Managing Bills’ on the website, you can find out if your eligible for state and territory support. You can also find tips to reduce the energy bills and how much energy you use.

If you’re thinking of travelling overseas, myGov has information to help you as well. You can find information and resources if you’re planning a trip, are already overseas, or you’ve returned to Australia. There’re also safety tips while you’re travelling around the country.

Go to my.gov.au and search ‘travelling’ to find out more.

Until next time.

Hank Jongen
General Manager
Services Australia

Page last updated: 11 June 2026.
QC 84166