Enterprise Agreements

Details about our Enterprise Agreement and Medical Officers Agreement.

As of 1 February 2020 we changed our name from the Department of Human Services. We are now Services Australia. Our enterprise agreement and medical officers agreement use our former name.

Enterprise Agreement

Staff voted in favour of the Department of Human Services Agreement 2017-2020 in September 2017. Following this, the Fair Work Commission approved the Agreement, which took effect on 2 November 2017 and is currently still in effect. The terms of this Agreement continue to apply, though salaries have increased through a Public Service Determination.

This Agreement covers all Australian Public Service staff within Services Australia, formerly the Department of Human Services, with the exception of Medical Officers and Senior Executives.

The Non-SES Salaries and Allowances Determination 2020-2023 includes current salary information.

Download the Enterprise Agreement and determination:

Medical Officers Agreement

The Department of Human Services Enterprise Agreement 2017-2020 does not include Medical Officers within the agency.

The Department of Human Services (Medical Officers) Agreement 2018-2021 will continue to cover Medical Officers until a new Agreement is approved.

The Medical Officers Determination 2022 includes current salary information.

Download the Medical Officers Agreement and determination:

Page last updated: 17 November 2022