If you’re employed

If you work for an employer, you must tell us the gross income you and your partner get so we can pay you the right amount.

If you get income from employment, it may affect your payment from us.

To make sure we’re paying you the right amount, you need to report your and your partner’s gross employment income. This is the amount you get before tax and other deductions.

You can find your gross income amount on your payslip.

You don’t need to report your or your partner’s income if both of the following apply:

  • you get either Age Pension or Disability Support Pension because you’re blind
  • you don’t get Rent Assistance.

If your partner is getting a payment from us, they’ll still need to report your income. They won’t need to report if they’re also blind, getting Age Pension or DSP and not getting Rent Assistance.

Contact numbers available on this page.

Child Support enquiry line

Use this line if you have a question about child support or need to report a change in your circumstances. Let us know if you need an interpreter and we’ll arrange one for free.

Monday to Friday 8:30 am to 4:45 pm

There are other ways you may want to contact us.

Page last updated: 30 July 2026.
QC 53205