Low Income Health Care Card

A concession card to get cheaper health care and some discounts if you’re on a low income.

To get this you must:

  • be under the income test limits
  • meet residence rules.

Read the full conditions under who can get a card.

If you need help managing your card, call us on the Youth and students line.

Contact numbers available on this page.

Youth and students line

Use this line for help with payments for students, apprentices and trainees of any age, or if you’re a job seeker under 22. You can also ask questions about a Low Income Health Care Card, or about a Health Care Card or Pensioner Concession Card you already hold.

132 490
Monday to Friday 8 am to 5 pm

If your payment has stopped, it may be because we need your parents’ or guardians’ income information. Find out more about how they can update their income details online.

If you need help with an ABSTUDY payment call the ABSTUDY line.

Waiting on your claim to be processed?

Claims take longer to process at the beginning of the semester when a lot of people claim at once.

 

There are other ways you may want to contact us.

Page last updated: 14 October 2026.
QC 21986