You can call the Child Support Enquiry Line.
We’ll ask you some questions. You’ll need to know:
- your Child Support Reference Number
- if you’ve used the app in the past
- if you’re using 3G, 4G or a wireless network (Wi-Fi)
- if you’re using the latest version of the app
- the type of device and operating system you're using
- if you’ve set your phone to a foreign language
- if you can sign in to your Child Support online account - if not, the date you last signed in.
Contact numbers available on this page.
Child Support enquiry line
Use this line if you have a question about child support or need to report a change in your circumstances. Let us know if you need an interpreter and we’ll arrange one for free.
There are other ways you may want to contact us.