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Errors when you claim
We may reject claims for many different reasons, which will delay processing.
Read more about managing Medicare rejected claims.
Claiming for the right patient
Choose the right patient when lodging digital claims.
The patient is the person who got the service. The claimant is the person who’s charged for the service.
This ensures the correct patient history is recorded and the Medicare benefit is paid to the correct person.
When information is incorrectly lodged, it can cause delays for future related claims.
If you need to adjust claiming histories to fix these issues, further delays can happen.