Published: 10 December 2025
We’re now offering Auslan On-Demand at most service centres so customers who are deaf and hard of hearing can access our services more easily.
Auslan On-Demand aims to improve accessibility for customers who are deaf or hard of hearing. This service connects customers to an Auslan interpreter within 30 minutes through video chat. It’s available at most service centres.
Learn more about our free Auslan On-Demand interpreting service.
This information was printed 11 December 2025 from https://www.servicesaustralia.gov.au/auslan-demand-for-customers-who-are-deaf-and-hard-hearing. It may not include all of the relevant information on this topic. Please consider any relevant site notices at https://www.servicesaustralia.gov.au/site-notices when using this material.