Apply for NASH

Before you apply for your NASH PKI certificate, make sure:

• your organisation is registered in the Healthcare Identifiers (HI) Service
• you’re linked as an organisation maintenance officer (OMO)
• your individual Provider Digital Access (PRODA) account is linked to your Healthcare identifiers-Individual (HI) record in Health Professional Online Services (HPOS).

You need to provide a mobile phone number. We’ll send you a text message when your certificate is ready and add this number to the system.

You must read the Certificate Policy, Terms and Conditions of Use and Relying Party Agreement. You agree to them when you submit your online application.

Read our terms and conditions as part of our PKI policy documents.

You need a PRODA account to access HPOS. If you don’t have one, register for a PRODA account and link the service.

Only organisation maintenance officers (OMOs) can request and link NASH and PKI certificates.

To request a NASH certificate:

1. Select Request a NASH PKI site certificate.
2. Enter a mobile number.
3. Tick the relevant check box or boxes.
4. Save changes and submit.

When your certificate is ready for downloading, your Personal Identification Code (PIC) will be sent in a text message. You need the code to activate the certificate. The download link will be available for 30 days.

1. Select the Link existing NASH PKI certificate link.
2. Enter in the RA (registration authority) number of the certificate you want to link.

Save changes and submit.

After we’ve processed your application we’ll send you a text message letting you know your certificate is ready to download from HPOS.

The message will include your Personal Identification Code (PIC) to allow you to install the certificate.

You need to install and import your NASH PKI certificate into your digital health software systems. Read more about this on the My Health Record website.

If you need help installing the NASH supporting certificates, please contact your software developer.

A NASH PKI certificate can be used to access both the HI Service and My Health Record. You can use HPOS to:

• request NASH PKI organisation certificates
• check your NASH PKI certificate expiry date
• link existing Services Australia NASH PKI site certificates and PBS site certificates.

If you’re a pharmacy organisation maintenance officer (OMO), you can link your existing Services Australia NASH PKI or PBS site certificate to access the HI Service. A NASH PKI certificate can be used to access both the HI Service and My Health Record system. You can use HPOS to:

• request NASH PKI organisation certificates check your NASH PKI certificate expiry date
• link existing Services Australia NASH PKI site certificates and PBS site certificates.

If you’re a pharmacy OMO you can link your existing Services Australia NASH PKI or PBS site certificate to access the HI Service.

To link an existing certificate you need your certificate registration authority (RA) number. You can find your RA number printed on the certificate CD, or by contacting your software vendor.

You need to log in to your PRODA account, then do the following:

1. Go to service on the HPOS tile.
2. My programs.
3. Healthcare Identifiers and My Health Record.
4. Healthcare Identifiers - Manage existing records.
5. Your required organisation record.
6. My organisation details.
7. Certificates tab.

When selecting the required organisation record, you may need to navigate to the correct record.