The National Indigenous Australians Agency (NIAA) will assess your eligibility for a resolution payment through the Youpla support program. They’ll share your information with us.
How payments are worked out
The Government will figure out your resolution payment using the information collected by Youpla Group and assessed by the NIAA.
We will match the information provided by the NIAA about you with the information in your Centrelink record.
If you are eligible, we will then use information in your Centrelink record to contact you to discuss the resolution payment.
Further information about eligibility for the Youpla Support Program is available on the NIAA’s Youpla Support Program webpage.
What happens next
Our staff will call eligible former Aboriginal Community Benefit Fund (ACBF) and Youpla members with more information about the Youpla Support Program.
As part of this call, we may offer you a referral for financial counselling with Mob Strong, part of the Financial Rights Legal Centre.
What you need to do
Most eligible people have now got their payment. However, there are still a few former Youpla members we haven’t contacted yet.
If you think this could be you, please call the Centrelink Indigenous call centre. You can also visit your local service centre.
How to contact us
If you have questions, you can call the Centrelink Indigenous call centre.
Contact numbers available on this page.
Centrelink Indigenous call centre
Use this line if you’re an Aboriginal or Torres Strait Islander Australian and need help with our payments and services.
There are other ways you may want to contact us.