Why you should work with us

There are many benefits to working with us at Services Australia.

Doing something that matters

Our principles are to make things simple, and be helpful, respectful and transparent

We rise to challenges fuelled by the knowledge that what we do matters. Our work can be challenging but is also rewarding, and suits people who are resilient and embrace innovation and change.

We help customers at key moments in their lives. Whether you are helping customers face to face or over the phone, supporting strategic policy, leading whole-of-government initiatives, or working in fraud detection, data and analytics and corporate and technology roles, every person in the agency makes a real difference to Australians.

Join us in making government services simple so people can get on with their lives.

Being part of a large organisation with a strong future

Always evolving

Services Australia’s long, proud history starts with the first payment of a pension in 1909.

Through all of life’s milestones, and every unexpected event in between, Services Australia has always been and will be there to help. We will continue to make progress towards our vision of making government services simple so customers can get on with their lives.

Meaningful work in every corner of the country

National organisation with many locations

We are one of Australia’s largest public sector employers.

We are located in every capital city and over 400 local, regional and remote locations across Australia.

Job opportunities in Services Australia can be right where you are or might be right where you want to be.

With sites across the country, we offer diverse employment opportunities so you can plan to take your career anywhere you want to.

Being valued for who you are

Be respected for the unique views and skills that you bring

Services Australia supports you to bring your whole self to work. We are at our best when we reflect the communities we serve. We celebrate people with different cultural backgrounds and disabilities. We are also a leading employer of First Nations Australians and an LGBTI+ gold employer.

We strive to have a culture where you will be supported, respected and valued by your colleagues and leaders.

You will work in an environment that is safe and secure and where you are encouraged to participate, collaborate, share ideas and grow to reach your full potential.

A work environment that meets your needs

Our conditions support your health, wellbeing and lifestyle.

Benefits include:

  • 15.4% employer contribution to superannuation
  • competitive salary
  • strong focus on individual and team performance
  • recognition and rewards programs
  • school holiday care allowance
  • flex and overtime provisions
  • entry level programs
  • strong focus on security and work health and safety.

Leave benefits include:

  • generous parental, annual and personal leave provisions with the ability to purchase additional annual leave
  • access to annual and long service leave at half pay
  • sabbatical leave
  • defence Reserve leave
  • cultural/ceremonial leave.

Additional benefits include:

  • adjustments to your workspace to meet individual needs
  • accredited Breast Feeding Friendly Workplace (ABA)
  • internal and external learning and development
  • study assistance
  • annual flu vaccination
  • employee assistance (counselling sessions)
  • salary sacrifice.

Page last updated: 29 June 2022