Time limits for claiming family payments
There are rules about when you can submit a claim. They are different depending on the type of payment. If you can’t claim within these timeframes, let us know.
Verification of voluntary work form (SU462)
Job seekers and voluntary work organisations can use this form.
Income from Commonwealth Prac Payment
If you get a payment from us you need to report any Commonwealth Prac Payments you get as income.
FTB Part A Multiple Birth Allowance
This is for people who get Family Tax Benefit (FTB) Part A and have triplets, quadruplets or more in their care.
Proving your identity over the phone with Centrelink
How to prove who you are over the phone.
Track the progress of your Family Tax Benefit balancing
You can track your Family Tax Benefit (FTB) balancing in the Express Plus Centrelink mobile app.
How to manage your Rent Assistance
There are things you need to tell us if you get Rent Assistance.
How to apply for Additional Child Care Subsidy
You can apply for Additional Child Care Subsidy if you already get Child Care Subsidy (CCS) and meet certain criteria.
Why you need to apply for child support while you get FTB Part A
Where possible parents should take primary responsibility for the cost of looking after their children. This is why we ask you to apply for child support.
Exemptions from the newly arrived resident's waiting period
After you arrive in Australia, there can be a waiting period to get some of our payments and concessions. Find out if you may not have to wait this period.