Support at Home invoicing and Home Care account adjustments

On 1 November 2025, the Support at Home program replaced the Home Care Packages program.

The Transition to Support at Home eKit has the following files for you or your software developer:

  • Home care account adjustment template
  • sample invoice CSV upload files
  • sample invoice CSV download file
  • explanations of the structure and file elements for uploading and downloading
  • reference data file that includes claim validation data and full listings, including codes, of Support at Home services, items, wraparounds and health professional types
  • example budget drawdown scenarios reflecting funding use of quarterly budget, Commonwealth unspent funds and home care account funds
  • sample payment statement CSV and PDF download files.

Download the Transition to Support at Home eKit

Page last updated: 26 November 2025.
QC 81218