Family and Domestic Violence Strategy 2020–23
Our strategy outlines how we support people affected by family and domestic violence.
Implementation Plan for Settlement Distribution Scheme
The Implementation Plan for Settlement Distribution Scheme explains the settlement for the Income Compliance or ‘robodebt’ class action.
Multicultural Servicing Strategy 2019–22
Our strategy outlines actions we’ll take to ensure our services meet the needs of multicultural customers now and into the future.
Reconciliation Action Plan
This Action Plan explains our commitment to reconciliation with Aboriginal and Torres Strait Islander peoples.
Services Australia and the Australian Federal Police (AFP) work together to prevent, detect and investigate those who try to exploit the welfare system.
Audit and Risk Committee Charter
The Audit and Risk Committee Charter outlines the functions of the Committee.
Cyber Security Strategy 2018–22
We will deliver the cyber capabilities needed to safeguard our customers’ information and payments.