How to apply for the National Graduate Program

There are 5 steps you need to complete to apply for the National Graduate Program.

Applications for the 2021 National Graduate Program have closed.

Steps to apply

Step 1: Submit an online application
Step 2: Have a PredictiveHire FirstInterview
Step 3: Have a video interview
Step 4: Participate in an assessment centre
Step 5: Complete an eligibility and suitability check and receive verbal employment offer

Step 1: Submit an online application

To complete an online application, you’ll need to:

  • confirm your eligibility
  • upload your CV
  • provide qualification details
  • provide details for one referee.

Step 2: Have a PredictiveHire FirstInterview

Once we receive your application, we'll send you an email with a link to an online tool called PredictiveHire. This online tool is easy to use and lets us have an interview through a text conversation. You'll get a text message with a question and you'll text back the answer.

The interview includes questions tailored to the graduate role. You can complete this task with any device that has internet access. The task is untimed, however it takes around 20 to 30 minutes to complete.

We’ll send you instructions on what you need to do.

Step 3: Have a video interview

If you’re successful at Step 2, we’ll invite you to complete a video interview. This is a one-way interview that takes about 15 minutes.

You’ll answer up to 4 questions. They’ll be a mix of motivational and behavioural questions.

You’ll be able to practice before your interview. We suggest you do some system tests to make sure your device is ready to go. We’ll send you instructions on how to log on and complete the interview.

To prepare for your video interview we suggest you:

  • research Services Australia
  • review the requirements of the graduate program
  • are aware of any broader issues relevant to us and your field of study
  • make sure the device you plan to use for your interview works.

Step 4: Participate in an assessment centre

If you’re successful at Step 3, we’ll ask you to participate in an assessment centre where may complete a:

  • behavioural interview
  • group activity
  • written task.

Expect to be at the centre for about half a day. You may need to take some time off work or away from your studies. You can attend either a morning or an afternoon session.

The location of assessment centres varies each year, but they’re usually held in capital cities. We’ll try to book you in to the closest assessment centre.

Assessment centres may be conducted virtually due to COVID-19 distancing requirements.

If you don’t participate in an assessment centre, we’ll withdraw your application.

We don’t pay for you to attend assessment centres.

We’ll also complete your referee check at this stage. We’ll ask your referee to give comments in support of your skills, abilities and past work performance.

Feedback will be available to all candidates at the end of the assessment process.

Step 5: Complete checks and receive verbal employment offer

If you’re successful at Step 4, we’ll ask you to complete an eligibility and suitability check.

Eligibility and suitability check

This check searches your details against a national database for any prior infringements or criminal charges.

If you have criminal charges or infringements, we manage it on a case by case basis.

Verbal offer

If you’re suitable, we'll call you and offer you a position. This verbal offer is conditional. You’ll be asked to complete a medical check.. We’ll arrange this for you and we pay for it.

Medical check

The medical check is a general health check. It helps us know if we need to make workplace adjustments for you.

We’ll schedule your medical check and find your closest available location.

Your personal medical provider can’t complete this medical check for you.

Indigenous graduates

Our program includes an Affirmative Measure to help employ Indigenous Australians. This is open to Aboriginal and Torres Strait Islander Australians.

After you confirm your Indigenous heritage, you’ll have access to a support officer. They’ll help you through the application process and offer appropriate cultural support. You can email the recruitment provider for more information.

You can also apply through the Indigenous Graduate Pathway. This pathway offers a wide range of opportunities across the Australian Public Service (APS). You can choose Services Australia as your preferred agency.

Graduates with disability

We have an application process for Australians who identify as having disability.

As part of the application process, you’ll need to provide evidence of disability. This can be a letter from a:

  • registered medical practitioner
  • Disability Employment Service (DES) provider
  • tertiary institution disability service unit.

Or, you can provide a statutory declaration.

Read about disability definitions on the Australian Public Service Commission website.

APS RecruitAbility scheme

If you meet the disability definition you can also apply under the APS RecruitAbility scheme. The scheme helps people with disability put forward their skills and experience during the selection process.

You need to opt in to the scheme when you apply for the 2020 National Graduate Program. You also need to do both of these:

  • declare you have disability
  • meet the minimum requirements of the program.

We’ll support you to apply in a way that suits you. We can make adjustments for you throughout our recruitment process, if needed. Contact us to discuss options.

Graduates with human resources qualifications

If you applied for the APS HR Graduate Development Program recruitment process, you're applying for the whole Australia Public Service. We’ll source graduates for our Professional Pathway HR discipline through this process.

All HR graduates can apply direct to us by applying for the Generalist Pathway.

Letter of offer

If you pass the pre-employment checks, we'll email you a letter of offer. Make sure you complete all paperwork by the due date set out in the email.

The letter will outline details about your salary and conditions of employment. We’ll also send you information about the program and relocating.

Start working with us

We look forward to welcoming you in February 2021.

You’ll start with an orientation held in Canberra. It introduces you to work in the Australian Public Service. We’ll also outline the opportunities you have in the program and you’ll get to meet your supervisor.

Contact us

Our recruitment provider is Hudson. If you have any questions about the program, you can contact them by:

  • emailing them
  • calling them on 1300 806 566.

You can also connect with us on ourNational Graduate Program Facebook page or the Services Australia LinkedIn page.

Page last updated: 10 September 2020