Before applying to work with us

What you need to know about applying for a vacancy with us.

Before you start

You must be an Australian citizen to work with us.

Before you apply, make sure you’ve the following details ready:

  • personal details, such as email, phone number and residential address
  • a copy of any mandatory qualifications
  • details of at least one referee, it’s best to include your current or most recent manager.

Employment checks

We conduct eligibility and suitability checks as part of our recruitment process. You may need to complete the following checks:

  • Australian citizenship and identity verification
  • a nationally coordinated criminal history check
  • employment, performance and conduct history check
  • health clearance - to confirm your fitness for duty and identify any reasonable adjustments that you may need
  • security clearance - you may need to already hold, or be able to get and maintain, a security clearance
  • redundancy benefit or incentive to retire payment - you need to have served restriction periods, if applicable.

Inclusivity and accessibility

Services Australia value an inclusive and diverse workplace.

RecruitAbility

We support employing people with disability. If you meet the minimum requirements of the job, you’ll advance to the second stage in the selection process. If you have a disability, you can opt in to the RecruitAbility Scheme.

We can help if you have accessibility needs. If you have access to the internet and a computer, email recruitment.management@servicesaustralia.gov.au.

Confirm your Indigenous heritage

Some of our positions are for Aboriginal and Torres Strait Islander people only. We call these positions Affirmative Measures. If you are offered an Affirmative Measures position, you’ll need to confirm your Indigenous heritage.

Page last updated: 30 January 2026.
QC 24516