Exemptions to the newly arrived resident's waiting period

After you arrive in Australia, there is a waiting period to get some of our payments and concessions. Find out if you may not have to wait this period.

You may not have to wait the newly arrived resident's waiting period if you're 1 of these:

  • an Australian citizen
  • a refugee or former refugee
  • a holder of a certain visa subclass and claim certain payments.

You may also not have to wait if you’re a family member of a refugee or humanitarian migrant. This is if you’re a family member at both times when:

  • that person arrived in Australia
  • you claim a payment or concession.

Getting an exemption by payment type or concession card

Family Tax Benefit

You may not have to wait to get Family Tax Benefit Part A. This applies if you hold or have held a Special Category Visa subclass 444. Or if you start getting any of the following:

There is no waiting period for:

Parental Leave Pay and Dad and Partner Pay

You may not have to wait to get Parental Leave Pay or Dad and Partner Pay. This applies if you hold or have held a Special Category Visa subclass 444.

You may also not have to wait if you’re getting an eligible payment either:

  • from the day your child is born or enters into your care until your Parental Leave Pay starts
  • on the day before your Dad and Partner Pay starts.

Some of the payments this applies to are as follows:

You also may not have to wait if you either:

  • have a newborn before 1 July 2019
  • have a child that enters into your care before 1 July 2019.

There is no waiting period if your permanent residence, partner provisional or temporary protection visa was granted before 1 January 2019.

Low Income Health Care Card

You may not have to wait to get a Low Income Health Care Card if you either:

  • have a child you could get Family Tax Benefit for in your care
  • are under 16 and living with an Australian resident or Special Category Visa subclass 444 holder, who’s living in Australia.

Carer Allowance

There's no waiting period if your permanent residence visa was granted before 1 January 2019.

You may not have to wait to get Carer Allowance if you start getting any of the following:

JobSeeker Payment and Youth Allowance for job seekers

You may not have to wait, if since arriving in Australia as an Australian resident, you become either a:

  • lone parent
  • principal carer.

You may also not have to wait if both of the following apply:

  • you’re a non-protected Special Category Visa 444 subclass holder
  • you've lived in Australia for a continuous period of 10 years since 26 February 2001.

Farm Household Allowance and Parenting Payment single

You may not have to wait, if since arriving in Australia as an Australian resident, you become either a:

  • lone parent
  • principal carer.

Mobility Allowance

You may not have to wait if you became handicapped while in Australia.

Ex-Carer Allowance Health Card and Low Income Health Care Card

If your circumstances have changed substantially since arriving in Australia as a resident, you may not have to wait.

Special Benefit

You may not have to wait if, since arriving in Australia as a resident, both of these apply:

  • you’re in financial hardship
  • your circumstances have changed substantially.

A substantial change in circumstances may include any of the following:

  • being or at risk of becoming homeless
  • experiencing domestic or family violence
  • a decline in your health
  • your sponsor is no longer able to support you.

You should submit an application so we can see if an exemption applies.

If you need help at this time, contact our Social Work services.

Getting an exemption by visa subclass

Check to see if your visa subclass allows you to get the following payments and concession cards.

Commonwealth Seniors Health Card, Low Income Health Care Card and all payments except Special Benefit

You may get these if you have a visa subclass 852 - referred stay (permanent).

Carer Payment and Carer Allowance

You may get these if you have either:

  • subclass 104 - preferential family, only if you're a carer or a special needs relative
  • subclass 116 - carer
  • subclass 806 - family, only if you're a carer or a special needs relative
  • subclass 836 - carer.

Family Tax Benefit, Dad and Partner Pay, Parental Leave Pay, Special Benefit and Low Income Health Care Card

You may get these if you have any of these visas:

  • subclass 060 - bridging visa F
  • subclass 070 - bridging (removal pending)
  • subclass 449 - humanitarian stay (temporary)
  • subclass 785 - temporary protection
  • subclass 786 - temporary (humanitarian concern)
  • subclass 790 - safe haven enterprise.

You may also get them if you have a provisional partner visa subclass 309 or 820. You may need to serve a waiting period starting from when you applied for the visa.

Page last updated: 14 May 2020