Medicare Engagement Officers (MEOs)

MEOs work with Aboriginal and Torres Strait Islander Medical Services (AMS) and health care providers to improve access to our agency’s digital health programs and services.

MEOs are strategically located across Australia and have a broad knowledge and experience in providing tailored outreach services in remote, regional and metropolitan settings. They’re culturally trained to provide education and support to our stakeholders.

They:

  • have a greater understanding of challenges faced by Aboriginal and Torres Strait Islander Australians
  • provide tailored support and education to Indigenous stakeholders to improve the health outcomes of Aboriginal and Torres Strait Islander Australians
  • deliver outreach digital support and education to health professionals, and their practices
  • promote Health Professional Education (HPE) resources to support self-servicing and promote secure provider digital access for doing business digitally with us
  • tailor support and assistance to meet the business needs of health professionals.
Page last updated: 10 November 2025.
QC 51765