Access your income managed money

You can access your income managed money in many ways.


Use your BasicsCard at approved businesses to pay for essential household needs and expenses.

Direct payment

Ask us to set up regular or one off payments to stores, landlords, real estate agents, or other service providers.

Self service

There are self service options you can use to access your income managed money.

Read more about self service options.

Talk to us

Call us on the Income Management line and we’ll help you access your income managed money.

Items you can’t use your money for

You can’t use your income managed money for any of the following:

  • alcoholic products
  • tobacco products
  • pornography
  • gambling products and services
  • homebrew kits or concentrates

Page last updated: 6 November 2019