Chronic disease individual allied health services Medicare items

Information for medical practitioners and allied health professionals providing services to patients with chronic diseases.

Make sure you read the relevant Medicare Benefits Schedule (MBS) item descriptions and explanatory notes at MBS Online.

About these services

Medical practitioners can refer eligible patients with chronic diseases to allied health practitioners. Allied health practitioners can claim Medicare benefits for some services.

To claim Medicare benefits for these services:

  • an eligible allied health practitioner must deliver the service
  • the allied health practitioner must bill the services using the correct MBS item number
  • the patient must be eligible
  • a medical practitioner must refer the patient
  • the allied health practitioner must give reports to the referring medical practitioner.

Eligible patients can use 5 services per calendar year. The 5 services may be either:

  • 1 type of service, for example 5 physiotherapy services
  • a combination of different types of services, for example 1 dietetic and 4 podiatry services.

Eligible allied health professionals and relevant MBS item numbers

These allied health professionals can provide services for the following item numbers:

  • Aboriginal Health Workers or Aboriginal and Torres Strait Islander Health Practitioners - item 10950
  • Audiologists - item 10952
  • Chiropractors - item 10964
  • Diabetes educators - item 10951
  • Dietitians - item 10954
  • Exercise physiologists - item 10953
  • Mental health workers - item 10956
  • Occupational therapists - item 10958
  • Osteopaths - item 10966
  • Physiotherapists - item 10960
  • Podiatrists - item 10962
  • Psychologists - item 10968
  • Speech pathologists - item 10970.

To claim these items the allied health professional must:

  • attend the appointment in-person for at least 20 minutes
  • treat the patient 1-to-1 and not through group treatment.

Eligible patients

Patients are eligible for these allied health services if their medical practitioner has completed both:

  • a general practitioner management plan (GPMP) - item 229 or 721
  • team care arrangements (TCAs) - item 230 or 723.

If the patient is a permanent resident of a residential aged care facility (RACF), their medical practitioner must have previously contributed to:

  • a multidisciplinary care plan prepared for them by the RACF, or
  • a review of the care plan - item 232 or 731.

Hospital in-patients are not eligible for these services.

Checking patient eligibility

You can check a patient’s eligibility by using the MBS Items Online Checker in HPOS to:

  • view and check patient eligibility based on their MBS history
  • check your own eligibility for claiming MBS items
  • check claiming conditions for MBS items.

You can also call us on the MBS item interpretation line to confirm how many allied health services the patient has already claimed.

Referral requirements

The referring medical practitioner decides:

  • the number and combination of services that are appropriate for the patient
  • whether the patient’s chronic condition would benefit from allied health services.

It isn’t appropriate for allied health professionals to:

  • provide a partly-completed referral form to a referring medical practitioner for signing
  • pre-empt the decision about the services that the patient requires.

Medical practitioners must use the Department of Health and Aged Care referral form or a form that contains the same components.

Patients need a separate referral form for each allied health service type. The referral is valid for the number of services outlined in the referral. Patients and practitioners can only claim Medicare benefits for this number of services.

The allied health professional should keep a copy of the referral form for 2 years.

Reporting requirements

The allied health practitioner must provide a written report to the referring medical practitioner after the first and last service. They can provide the reports more often if clinically necessary.

Reports should include all of the following:

  • investigations, tests and assessments carried out
  • treatment provided
  • recommendations on how to manage the patient’s condition in the future.

More information

Read more about:

Contact us for Medicare item interpretation.

Provide your feedback on our education resources.

Page last updated: 10 January 2024.
QC 33196