We’re well on our way to make government services simpler for our customers. Read examples of what we’re doing to simplify how our customers connect with us.
Mobile Service Centres (MSCs) have become an integral part of our face-to-face service delivery, reaching customers in rural and regional Australia.
We’ve introduced online claiming for certain disaster payments to make it easier for people to access the support they need.
We’re making it easier for older Australians to find out about their aged care options.
Getting proof of COVID-19 vaccinations is more important than ever.
We’ve improved our Services Australia website to make it easier for our customers to find what they need.
We’re introducing new service centre environments with welcoming, fresh and contemporary designs.