Before applying to work with us

What you need to know about applying for a vacancy with us.

Before you start

You must be an Australian citizen to work with us.

Employment checks

We conduct eligibility and suitability checks as part of our recruitment process. You may need to complete the following checks:

  • Australian citizenship and identity verification
  • a nationally coordinated criminal history check
  • employment, performance and conduct history check
  • health clearance - to confirm your fitness for duty and identify any reasonable adjustments that you may need
  • security clearance - you may need to already hold, or be able to get and maintain, a security clearance
  • redundancy benefit or incentive to retire payment - you need to have served restriction periods, if applicable.


We support employing people with disability. If you have a disability, you can opt in to the RecruitAbility Scheme. If you meet the minimum requirements of the job you’ll advance to the second stage in the selection process.

Confirm your Indigenous heritage

Some of our positions are just for Aboriginal and Torres Strait Islander people. We call these positions Affirmative Measures. You’ll need to confirm your Indigenous heritage if you are offered an Affirmative Measures position.


Watch this video, which answers common questions about applying for a job at Services Australia.

Make sure you have the following details ready before you apply:

  • personal details, such as email, phone number and residential address
  • a copy of any mandatory qualifications
  • details of at least one referee - it’s best to include your current or most recent manager.

To apply, you’ll need to register and complete an online application.

Search current vacancies

If you need help

We can help if you have accessibility needs we need to consider.

If you have access to the internet and a computer, email our Recruitment team.

Page last updated: 28 March 2024.
QC 24516