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These are the timeframes we’re working to achieve. They may change as we make progress.
Improving account creation and recovery
We’re working to make the process to set up or recover a myGov account faster and more secure.
Proactive myGov notifications
We’re working with other agencies to allow more personalised messaging to be delivered. We’re doing this so your linked services can proactively notify you through myGov.
Improving the myGov Inbox
We’re improving our technology so we can deliver a better myGov inbox experience now and in the future. This is laying the technical foundations for us to deliver a better myGov Inbox experience in the future.
We’re also improving the myGov Inbox. From June 2025, your linked services can send more personalised information and messages that are relevant to you and your circumstances.
Strengthening fraud detection
We’re improving how we monitor myGov for potential fraud activities. We’re building new tools to help us detect fraudulent activities faster and share them quickly with your linked services. It means we can act quickly if we think your account is being misused.
Completing the 2026 Census through myGov
We’re partnering with the Australian Bureau of Statistics (ABS) to support the 2026 Census. This new service will let you subscribe to get news and updates about the Census ahead of time. You’ll also be able to access your online Census form using myGov. This will be ready for mid-2026.
Keeping myGov secure
We’re working to improve the security of your myGov account. We’re doing this by helping you find the strongest way to log in to your account. We’re also working with other agencies to make linking your account to their services more consistent, and to increase protection of your account. This is part of our response to the Commonwealth Ombudsman report Keeping myGov Secure. You can read the report and our response on the ombudsman.gov.au website.