Improvements to myGov
Read about the improvements we’ve made to your myGov experience, as well as new services available.
Making it easier to understand myGov emails
October 2025 - We’ve updated the emails sent from myGov. We’ve improved how they look and they now include our brand, making them more recognisable as official myGov emails.
Strengthen your account security
December 2024 - You can now get an overview of your sign in settings for your myGov account. We’ll also prompt you to review and improve some of your sign in settings and you’ll get other personalised suggestions on how to better secure your account. This includes information on how to create and keep a strong password.
Add your Organ Donor Card in the myGov app
October 2024 - You can add a digital copy of your organ donor card to the digital wallet in your myGov app. It’s a convenient and secure way to store this important card, as well as view and manage your donation preferences.
Link Victorian Concessions and Allowances
September 2024 - You can link your myGov account with the Victorian Concessions and Allowances portal. This means you’ll be able to apply for your non-mains concessions online. Read more about how to link Victorian Concessions and Allowances on the myGov website.
Add your Veteran Cards in the myGov app
June 2024 - You can add your Department of Veterans’ Affairs White or Gold Veteran Card to the digital wallet in your myGov app.
Share details about your newborn with multiple services
June 2024 - As a parent of a newborn in the ACT, you can use myGov to share details about your child with multiple government services. In just one update you can enrol your baby in Medicare, start your family payments and register their birth. Read about registering the birth of your baby on the myGov website.
Make a statutory declaration online
February 2024 - You can complete a Commonwealth statutory declaration digitally through myGov using your Digital ID. This means you don’t need to organise an in-person witness. Learn about creating a digital Commonwealth statutory declaration on the myGov website.
Improvements to security and accessibility
Read about what we’ve done to improve security and accessibility in myGov so it stays safe, secure and easy to use.
Use a passkey to sign in
June 2024 - You can create a passkey to sign in to your myGov account. Passkeys provide a fast and more secure way to sign in. Passkeys work like a pair of keys - a private key stored on your device or in your password manager and a public key which is kept with myGov. These two keys work together to sign you in to your myGov account. By creating a passkey in myGov you can sign in securely without a password. This makes it harder for scammers to steal details through phishing scams to access your account. Read more about how to use passkeys on the myGov website.
Control your sign in options
June 2024 - If you create a passkey or connect a Digital ID to your account, you can turn off your myGov password as a sign in option. This makes it easier for you and secures your account from phishing and other scams. Read about turning off your password on the myGov website.
Sign in notices
April 2024 - We updated how we tell you about attempts to access your account. If we don’t recognise the device trying to sign in to your account, we’ll send you a notification. We’ll also place temporary locks on your account if this happens repeatedly in a short period. This means you can act quickly to change your password or change your sign in method to using a stronger option, such as a passkey or a Digital ID.
Improved security measures
We’ve put in place extra security measures to make it harder for malicious actors who target myGov accounts.