Community

Information about how to become an approved voluntary work organisation.

Sometimes families need services that are outside the scope of our service delivery. In these cases, we can link families to organisations in the community.

We work with community organisations to promote our payments and services. We also act on issues raised by them.

A not for profit organisation may register with us to provide voluntary work opportunities for eligible job seekers.

We're committed to making our payments and services easy for everyone to access.

You can order some of our products, forms and publications.

Read the latest community news. You can subscribe to our newsletter to get regular updates.

You can refer people in your community to us if they need help in times of crisis.

We’re modernising our services to improve your experience, whether it’s face to face or over the phone.

As soon as payments change, we update the guide.

Help celebrate National Volunteer Week by applying to become an approved voluntary work organisation.

Helping older Australians to use our self service options may protect their health.

We have a range of resource you can use when you’re helping people in your community affected by COVID-19.

It might be hard to manage your money, but we’ve got some great advice.