National Redress Scheme

Support for people who experienced institutional child sexual abuse.

The National Redress Scheme acknowledges that many children were sexually abused in Australian institutions.

Redress recognises the suffering endured because of this abuse and holds institutions accountable.

You can read more on the National Redress Scheme website.

Apply to the National Redress Scheme

You can apply to the National Redress Scheme online through myGov or by filling in a paper application form. You can access the paper application form through the Application pack on the National Redress Scheme website.

An offer of redress can include:

  • a payment
  • free counselling that is confidential and culturally safe
  • a direct personal response, such as an apology, from an institution.

If you are eligible, you can choose what parts of the redress offer you want to receive.

The National Redress Scheme is different from the Stolen Generations Redress Scheme. You may be eligible for both schemes. You can read more about the Stolen Generations Redress Scheme on the National Indigenous Australians Agency website.

Support to apply for redress

Redress Support Services are free, independent and offer emotional and practical support. If you are applying for redress, you may want to use one of these support services.

Specialist Redress Support Services are available for:

  • Aboriginal and Torres Strait Islander peoples
  • care leavers and former child migrants
  • people from culturally and linguistically diverse background
  • people with disability
  • young people.

knowmore is an independent service that can help survivors of childhood abuse consider their redress options. You can read more about how to access free, confidential legal support and financial counselling, as well as the different redress scheme options on the knowmore Legal Service website.

Read more about Redress Support Services available in your state and territory on the National Redress Scheme website.

Redress and other government payments

Payments made under the National Redress Scheme are exempt from:

  • Commonwealth debt recovery
  • income tests for government payments.

Payments made under the National Redress Scheme are also:

  • not subject to income tax
  • protected from creditors if you are bankrupt
  • not counted as income however, other things such as money you have in a bank account can be part of the assets test for government payments.

You can use the Moneysmart website for tools to help manage your money.

More information

The National Redress Scheme website has more information about:

You can call the National Redress Scheme on 1800 737 377, Monday to Friday 8am - 5pm AEST.

Resources for community organisations

If you work with a community organisation, there are resources available to help you. You might find these resources helpful to explain the National Redress Scheme to your community members.

The National Redress Scheme website has a number of resources that:

  • explain more about the National Redress Scheme and the application process
  • can assist someone supporting a person applying for redress
  • are translated for Aboriginal and Torres Strait Islander peoples and those from culturally and linguistically diverse groups.

The Redress Scheme website also has Easy Read fact sheets, Auslan videos and other accessible resources to support you and your community members.

Ordering printed products

Community organisations can order printed copies of National Redress Scheme resources including factsheets, brochures, posters, flip books and discussion guides. Read about the products available to order and how to order them on the National Redress website.

Page last updated: 29 April 2024.
QC 44521