Sometimes families need services that are outside the scope of our service delivery. In these cases, we can link families to organisations in the community.
We work with community organisations to promote our payments and services. We also act on issues raised by them.
Public holiday closures, reporting and payment arrangements
We’re closed on Australia Day. We want to help you plan so you still get paid.
A guide to Australian Government payments for 1 January 2022
Get the guide online. It’s interactive and easy to use.
The Traditional Credit Union is now offering Cashless Debit Cards
Some people in the Northern Territory, can choose to use a Cashless Debit Card (CDC) with either the Traditional Credit Union (TCU) or Indue Ltd.
Let your community know about changes to the COVID-19 Disaster Payment
Let people know how 70% and 80% fully vaccinated rates will affect the COVID-19 Disaster Payment.
Proof of COVID-19 vaccination resources for community groups
We have resources to help support your employees and customers to get proof of their COVID-19 vaccinations.