You can now connect with video chat for free financial information

16 August 2022

Video chat appointments are now available if you need to speak to one of our Financial Information Service (FIS) Officers.

FIS is a free service that can inform and educate you about financial matters.

Using video chat can make connecting with a FIS Officer quicker and easier.

To book a video chat appointment use the same number you use to call Centrelink and say ‘Financial Information Service’ when asked why you’re calling.

You’ll get the meeting link for your video chat through your secure myGov inbox. It includes instructions to help make sure you’re ready for the chat.

You can choose a time that suits you from the available video chat appointments.

Read more about FIS video chat appointments and how to talk to us.

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Page last updated: 18 August 2022