When will I find out about my student payment claim?

25 January 2023

You can check the progress of your Austudy, Youth Allowance or ABSTUDY online claim without having to call or visit us.

January to March is the busiest time for student payment claims. Once you’ve submitted your claim, you can track its progress to see when we might be finished processing it.

You can track your claim using:

It will have one of 4 statuses.


This means you’ve given us the information we need to start processing your claim. You’ll see the date we estimate we’ll finish.

In progress

This means we’re making sure you’ve given us everything we need.

On hold

This means we might need something else from you. Check your Centrelink online account for a task. If you don’t have a task, we’re checking other details.


This means we’ve assessed your claim. You’ll get a letter online telling you if it’s been accepted or rejected.

Subscribe to news

If you haven't already, please subscribe to our News and we'll send you regular news highlights. You can also opt out at any time. Read more about our email news privacy policy.

Life events

RSS News feed

Our RSS service alerts you to updates to this page. You can connect to our RSS feeds with your favourite RSS reader.

News for Education RSS feed

Page last updated: 25 January 2023.