What to do if you haven’t got your Child Care Subsidy balancing outcome

Published: 4 September 2023

If you don’t have your Child Care Subsidy (CCS) balancing outcome, we may need more information.

If you haven’t got your CCS balancing outcome, you should check you and your partner have confirmed your income.

If you separated during the year, we still need to confirm your ex-partner’s income.

If you got CCS you’ll need to confirm your income, even if you don’t need to for Family Tax Benefit (FTB).

If you lodged a tax return, we may be waiting on information from the Australian Tax Office.

You can track your balancing progress in your Express Plus Centrelink mobile app.

Read more about Balancing Child Care Subsidy.

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Page last updated: 4 September 2023.
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