What the new myGov app means for health professionals

15 December 2022

Your patients can use the new myGov app digital wallet when presenting their Centrelink concession and health care cards.

The myGov app is a new secure and convenient option for people to use myGov on their mobile.

You may like to let your patients know about the new app. They can use the app to access their services, including Medicare, Centrelink, Child Support and My Health Record.

The app has a new digital wallet for people to store some government digital cards and certificates. This includes their Centrelink concession and health care cards.

Soon, people will be able to add their Medicare card to their myGov app. We’ll have more to tell you about this next year before this happens.

When people present their Centrelink concession and health care cards in the app, you may see a QR code. You can scan this code using the myGov app to check the card is genuine and valid. This feature helps protect these cards from fraud and theft.

Find out more about the myGov wallet for providers in the ‘About the new myGov app A4 factsheet – information for third parties’ in the myGov community resources eKit on the myGov website.

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Page last updated: 15 December 2022.