We’re experiencing high demand for our services

10 January 2022

If your business with us isn’t essential, please use our self service options first instead of calling or visiting us.

We know many people are doing it tough at the moment.

We're working hard to provide immediate support to people affected by COVID-19 and the Queensland floods.

You can do most of your business online at any time through myGov, or through our apps using self service. Check out our online guides for help doing your business online.

Please be patient with our staff as they do their best to deliver services to the community during stressful times in line with changing advice and requirements.

There’s more information about accessing emergency support and payments for either:

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Page last updated: 10 January 2022