Thank you for moving to web services online claiming by 31 March

1 March 2023

The project to move healthcare locations from adaptor technology to web services closes on 31 March 2023.

The adaptors to web services project has been running since late 2018 and involved approximately 50,000 healthcare locations.

The project is now in its final phase. Over 98 per cent of healthcare locations have moved to web services before the deadline.

Using web services protects your patients. It provides them with a secure and stable online claiming service now and into the future.

Your software developer or ICT provider will contact your organisation if you haven’t transitioned to web services.

If you choose not to upgrade, you’ll need to use alternate digital channels where available.

If you’re using ECLIPSE, you must transition to an upgraded product as you won’t be able to claim using alternate digital claiming channels.

All adaptor based claiming channels will end after 31 March 2023.

Thank you to everyone involved for all of your efforts during this long and, at times, challenging project.

You’ve done a fantastic job making the transition!

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Page last updated: 2 March 2023.