Text message scam about unauthorised myGov activity

28 October 2022

If you’ve received a text message about unauthorised myGov account access, it could be a scam.

You may have recently got a text message to advise you’ve made a change to your myGov account. The scam text message asks you to click a link if the myGov activity was not made by you.

It may look similar to these examples:

Screenshot of a text messages that says changes to your myGov account have been made and to click a link

Screenshot of a text messages that says your Centrelink has been linked to myGov and to click a link

Screenshot of a text messages that says Centrelink payment is due and to click a link

The text message may ask you to click on a link or access a web form. If you do, you may be redirected to a fake myGov site designed to steal your personal information and banking details.

It may tell you that your information is being transferred securely. This is a trick to gain your trust and get you to click on the link.

Remember, you should:

  • only ever log into your myGov account by searching my.gov.au in your trusted web browser
  • never click on links or web forms within an email or text message.

What to do if you get this scam message

If you get a suspicious message, there are steps you can take to protect yourself and report the scam.

You should call the Scams and Identity Theft Helpdesk straight away if you have done any of these:

  • clicked on a link or opened an attachment in a suspicious email or text message
  • given someone you don’t know your myGov or other personal details.

Find out more about scams and identity theft, including how to protect yourself against scams and what to do if a scam has affected you.

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Page last updated: 17 November 2022