Tell us new ways to improve

23 November 2022

We’re always looking for new ways to improve our information and services. Take our survey and let us know your thoughts.

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Kantar Public and Q&A Market Research have come on board to conduct this survey for us.

We do this survey every quarter. It helps us improve our information and services for you.

We started emailing invitations on 23 of November 2022. If you get one, you’ll find the details of how to participate in the invitation.

The survey should take about 12 to 15 minutes to complete. It will ask about:

  • your satisfaction with Services Australia
  • your professional experience of Medicare programs
  • Services Australia’s level of communication with you.

Your answers will be anonymous. You won’t be asked to provide any private information.

 You can send us an email with any questions you have about our survey.

Next steps

You can find instructions on how to take part in the survey in the email invitation.

The survey closes on 10 December 2022.

You can send us an email to confirm the invitation is legitimate.

By taking part in the survey, you'll help us improve our communication and services now and into the future.

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Page last updated: 23 November 2022