We had lump sum payments and ongoing, short term allowances to help people affected by these Queensland Floods. The claiming period for these payments closed on 12 July 2022.
Late claims may still be accepted, but only in exceptional circumstances.
To claim call the Emergency information line.
What other services are available
For further assistance search Payment and Service Finder.
Easy ways to get in touch
myGov
You can manage your payments using your Centrelink online account through myGov.
Emergency information line
Call this line if you’re affected by a natural disaster or COVID-19 and need help to claim a payment.
Phone us
Contact numbers available on this page.
Emergency information line
Call this line if you’re affected by a natural disaster or COVID-19 and need help to claim a payment.
There are other ways you may want to contact us.