Queensland Floods, January 2022

This was support for people affected by the Floods in Queensland, that started in January 2022.

We had lump sum payments and ongoing, short term allowances to help people affected by these Queensland Floods. The claiming period for these payments closed on 12 July 2022.

Late claims may still be accepted, but only in exceptional circumstances.

To claim call the Emergency information line.

What other services are available

For further assistance search Payment and Service Finder.

Easy ways to get in touch

myGov

You can manage your payments using your Centrelink online account through myGov.

Sign in to myGov

Emergency information line

Call this line if you’re affected by a natural disaster or COVID-19 and need help to claim a payment.

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Phone us

Contact numbers available on this page.

Emergency information line

Call this line if you’re affected by a natural disaster or COVID-19 and need help to claim a payment.

High-Risk Settings Pandemic Payment support

Monday to Friday 9 am to 4 pm

Natural disaster payment support

Monday to Friday 8 am to 5 pm. 

There are other ways you may want to contact us.

Page last updated: 21 October 2022