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Your customer or employee can present their proof of COVID-19 vaccinations in a number of ways. They can present a colour or black and white printed copy of their proof or a digital copy.
They may have saved their proof on their devices to any of these:
- a digital wallet like Apple Wallet or Google Pay
- the Express Plus Medicare mobile app
- their state check-in app.
There’s a number of features to look out for if you need to check if a person’s proof of COVID-19 vaccination status is legitimate.
What COVID-19 vaccination proof looks like
The 2 key forms of proof in Australia are the immunisation history statement and the COVID-19 digital certificate.
The key security feature of the immunisation history statement is the Australian Coat of Arms watermark.
The COVID-19 digital certificate includes:
- an animated tick
- a live clock
- a shimmering coat of arms.
The certificate will display on either a white or green background depending on how it’s being shown.
You’ll see a white background if you’re looking at the certificate through the Express Plus Medicare mobile app or a Medicare online account using myGov.
The certificate will show on a green background if it’s in a digital wallet such as Apple Wallet or Google Pay. The layout for both Apple and Google is a little different too.
The certificate in an Apple Wallet will have white and yellow text.
The certificate in Google Pay will have white text only. The date of birth information is over the page.
What to do if the proof is fraudulent
What to do in different states and territories
There are different public health orders in place for each state or territory.
The Service NSW website has information for businesses checking vaccination status in NSW.
The Service Victoria website has information about showing proof of vaccination at businesses and venues.
There may be more information on other state or territory websites as they set governance and requirements.