Prescribers can no longer receive PSR's via fax from 1 May 2023

27 February 2023

From 1 May 2023, Prescription Shopping Program (PSP) Patient Summary Reports (PSR’s) will no longer be sent via fax.

What this means for you

You can no longer receive PSR’s via fax.

Call the Prescription Shopping Information Service (PSIS) on 1800 631 181 to confirm if your patient has met the PSP criteria. If your patient has met the criteria you can request a PSR. The PSR can be accessed immediately in HPOS.

The PSR will remain available in HPOS for 14 days.

By 1 May 2023, you should ensure you have access to HPOS by creating an individual Provider Digital Access (PRODA) account, and linking your healthcare identifiers.

There’s more information about the PSP on the Services Australia website.

Next steps

Read about claiming online for PBS medicines.

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Page last updated: 27 February 2023.