Search or finalise a claim - aged care providers guide
Search for a current or historical claim, or finalise current claims.
Step 1: log on
Log on to Aged Care Online Services using your User ID and Password.
Step 2: accept terms and conditions
You must agree to the terms and conditions to use Aged Care Online Services. Select I agree to access the main menu.
Step 3: select menu item
From the menu, select Find a Claim.
Step 4: view Historical Claim
From the Find a Claim menu, select Historical Claim then select the month you want to view.
Step 5: finalise latest claim
From the Find a Claim menu, select Latest Claim. Confirm the information shown is correct. If correct, Accept the terms and conditions, then select Submit to Agree to the certification.
If you have reviewed your claim, you can select Lodge Your Claim from the Find a Claim menu.
Page last updated: 22 February 2019
This information was printed 26 May 2020 from https://www.servicesaustralia.gov.au/organisations/health-professionals/services/medicare/online-claiming-aged-care-providers/home-care/search-or-finalise-claim-aged-care-providers-guide. It may not include all of the relevant information on this topic. Please consider any relevant site notices at https://www.servicesaustralia.gov.au/individuals/site-notices when using this material.