Payment statements

The payment statement shows the returned Commonwealth unspent home care amount.

The recovered amount is listed as ‘CW Unspent Amount’. It’s visible both:

  • in the body of the payment statement as a Payment Type adjustment for the reported care recipient and period
  • on the summary page as a total amount.

If there are no unspent amounts for the claim period, the CW Unspent Amount is blank.

You can access your payment statement using Aged Care Online Services.

Page last updated: 22 October 2019