Increasing choice in home care
As of 27 February 2017, funding for a home care package follows the care recipient.
Care recipients can choose the provider who best meets their goals and needs, and change providers if they wish.
If they change providers, any unspent amounts (less the exit amount) in their package follows them to the new home care provider.
How to claim the Increasing choice in home care. There are no changes to how you submit claims and receive payment for home care services provided.
Page last updated: 22 February 2019
This information was printed 11 August 2020 from https://www.servicesaustralia.gov.au/organisations/health-professionals/services/increasing-choice-home-care. It may not include all of the relevant information on this topic. Please consider any relevant site notices at https://www.servicesaustralia.gov.au/individuals/site-notices when using this material.