Is your practice prepared for a data breach?
16 March 2020
Know what to do and how we can help if you have a data breach.
Data breaches can happen at any time. It may be from deliberate unauthorised access to information your organisation holds or it could be accidental human error.
It’s important that you’re prepared to act quickly. The faster your organisation can respond to a breach, the better chance of effectively limiting any negative consequences.
We can help you. You can contact us if you experience a data breach and we can:
- provide advice about your obligations for a data breach
- work with your organisation, nominated agents and legal representatives
- contribute to your communications with affected individuals
- add identity security measures to customer Medicare records
- reissue log in credentials for PRODA or linked services such as HPOS or NDIS.
It’s important you know about your obligations to report data breaches to the Office of the Australian Information Commissioner. The OAIC has just released its new Data Breach Action Plan for health service providers. Read the plan to prepare against a data breach and know how to manage your response.
- Read more about the Data Breach Action Plan for health providers on the Office of the Australian Information Commissioner website.
- Read more about what to do if a scam has affected you
- Read more News for health professionals.
Use the item numbers if you provide phone and video services to patients affected by the coronavirus (COVID-19).
You must check your equipment details are up-to-date with us before 1 May 2020 so you can keep getting Medicare benefits.
Page last updated: 16 March 2020
This information was printed 11 August 2020 from https://www.servicesaustralia.gov.au/organisations/health-professionals/news/your-practice-prepared-data-breach. It may not include all of the relevant information on this topic. Please consider any relevant site notices at https://www.servicesaustralia.gov.au/individuals/site-notices when using this material.