Claiming for the right person – getting it right each time, every time.

20 October 2019

It’s important to make sure you choose the right patient when lodging digital claims with us.

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Digital claiming is a convenient way for you to claim Medicare benefits online. It’s easier than paper claims and you can lodge these on behalf of patients at your practice.

When a claim is submitted at the practice, it’s important you select the right patient and claimant. This ensures the correct patient history is recorded and the Medicare benefit payment goes to the right person.

When this information is incorrect, it can cause delays in getting related claims paid in the future. You may also have to ask us to adjust affected claiming histories to fix these issues, which further delays payments.

You can learn more about Medicare Billing and claiming - basics in our suite of Health Professional Education resources. You can also contact us if you have questions about billing and claiming or general Medicare enquiries.

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Page last updated: 22 October 2019