Coronavirus (COVID-19) resources for community groups

We have resources you can use when you’re helping people in your community affected by COVID-19.

We know community groups play a big role in supporting people affected by COVID-19.

Use our resources to promote our services and help people in your community.

By using this eKit, you agree to use our resources in the exact form we provide them. Please don’t change the designs in any way.

If you need information

Use these resources to support your conversations with people in your community:

  • Talking points about our support for people affected by COVID-19 - to help you share information with the community.
  • Family and domestic violence checklist - a guide for your conversations with clients affected by family and domestic violence.

If community members need factsheets

You can provide these factsheets to people you help:

  • If you need a payment - what to do if they’re not getting a payment.
  • Someone to deal with us on your behalf – information on authorised representatives.
  • Information for families and separated parents.

The eKit also has 2 factsheets for Australians returning from overseas:

If they need information in their language

We have translated publications if people in your community need information in different languages. These have information about our payments and services:

Page last updated: 28 April 2021