Tell us when your employee’s Parental Leave Pay circumstances change

You must tell us about events that affect or are likely to affect your employee’s Parental Leave Pay.

When you need to notify us

You need to tell us straight away if your bank account details change.

You need to tell us before the end of your employee’s Paid Parental Leave period about any of the following:

  • your employee returns to work or takes more than 10 keeping in touch days
  • your employee stops working for you
  • your employee’s pay cycle changes.

You can do this by logging on to Provider Digital Access (PRODA) to access Business Hub.

You must also tell us if you’re doing any of the following:

  • no longer trading
  • selling your business
  • transferring ownership
  • merging with another business.

If you’re not able to provide Parental Leave Pay to your employee, you must tell us. For example, if your employee has closed their bank account and you can’t contact them. You also need to tell us if you got an incorrect amount of funds from us.

You can do this by calling us on the Paid Parental Leave scheme for employers line.

For more information, read the Employer Toolkit

If your employee returns to work early

Your employee can return to work before the end of their Paid Parental Leave period, as long as you agree. Their Paid Parental Leave period will stop from the day they return.

There are some exceptions to this. Employees may still get Parental Leave Pay if they return to work or work for certain reasons. These include:

  • in the case of stillbirth or infant death
  • if their child needs to remain in hospital straight after birth and they go back to work 14 days or more after their birth
  • if they need to work to comply with a court ordered summons
  • if they are a defence force or law enforcement officer working due to a compulsory recall to duty
  • if they’re a health professional, emergency services worker or other essential worker, responding to a state, territory or national emergency.

A person is an essential worker if they either:

  • have specific skills essential in responding to an emergency
  • are involved in the production of goods or the delivery of services essential in responding to an emergency.

Call us if your employee returns to work for one of these reasons. You can call the Paid Parental Leave scheme for employers line

Employees can’t get income from JobKeeper Payment at the same time as Parental Leave Pay.

Under the National Employment Standards, employees have the right to say no if you ask them to return to work. This includes before the end of their Paid Parental Leave period or a period of entitled unpaid parental leave. Read more on the Fair Work Ombudsman website.

Page last updated: 13 October 2020