We’re asking some students for details about their parents’ income
28 September 2020
Some students on Youth Allowance or ABSTUDY may get a letter about their parents’ income. We need this information to pay them.
Some of your students may get a letter in September asking for their parents’ income details. We need this information so we can pay them the right amount.
If we don’t get parents’ income details by the due date in the student’s letter, we may stop their payment.
How this may affect your organisation
If we stop a student’s payment this may affect you, if either of the following apply:
- we pay you on behalf of your students for things like boarding and accommodation
- your students rely on their payment to attend school and participate in activities.
What your students need to do
Get your students to ask their parents to follow the instructions in their letter. Tell them their payment might stop if they don’t do this.
If they don’t get a letter, they don’t need to do anything. We already have the information we need.
Where to get more information
Tell parents they can go online to learn how to complete the income reassessment if their child gets a letter.
Ask us questions at Student Update on Facebook. Remember, you shouldn’t share your personal details when you contact us in a public space like social media.
Tell them the VET Student Loans Ombudsman can check if they need to pay it back.
Find out what are the upcoming changes for JobKeeper Payment.
Page last updated: 29 September 2020
This information was printed 23 October 2020 from https://www.servicesaustralia.gov.au/organisations/business/news/were-asking-some-students-details-about-their-parents-income. It may not include all of the relevant information on this topic. Please consider any relevant site notices at https://www.servicesaustralia.gov.au/individuals/site-notices when using this material.