Prescribers and approved suppliers can order stationery through Health Professional Online Services (HPOS).
It’s easy to do and you’ll get your stationery quicker than using a form. You can order anytime it’s available 24 hours a day, 7 days a week. You can order when it’s convenient for you.
How to order stationery order through HPOS
You need a PRODA account to access HPOS. If you don’t have one, register for a PRODA account and link HPOS.
To order stationery, log in to your PRODA account to access HPOS. then:
- Select My Programs.
- Select PBS stationery online ordering.
From here you can:
- place a new stationery order
- view order details
- re-order a previous order once it is dispatched or complete.
Before you order, check your delivery address fields are correct. If they’re not, you can select a different registered practice location or enter a preferred mailing address.
Once you place an order, you’ll get a confirmation message and order number. Use your order number to manage you order.
How to delegate access in HPOS
You can nominate someone as a delegate to do tasks on your behalf in HPOS. They’ll need their own PRODA account to access HPOS.
Delegates can:
- submit a new order to be sent to a registered practice address only
- re-order a previous order
- view an order’s status
- track an order.
Delegates can’t update or register a preferred mailing address. They also can’t send an order to a preferred mailing address.
Read how to manage delegations in HPOS.