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We have information in different languages about Newly arrived resident's waiting period
For Centrelink payments and services, you can call our multilingual phone service.
Waiting period
The newly arrived resident’s waiting period (NARWP) is time spent in Australia as an Australian resident. This means, if you travel overseas, the time you’re away from Australia won’t count towards the waiting period.
New residents may have to wait up to 4 years before they can get most of our payments or concession and health care cards.
A maximum 2 year waiting period applies if you’re the holder of either:
- an Orphan Relative visa (subclass 117 or 837)
- a Remaining Relative visa (subclass 115 and 835).
There are some exemptions to the NARWP.
Holders of permanent residence visa or specified visa subclass granted after 1 January 2019
If you got your permanent residence visa or Special Category visa (SCV) holder on or after 1 January 2019, the following waiting periods apply.
4 year waiting period
There’s a 4 year waiting period for the following payments and concessions:
- Austudy
- Commonwealth Seniors Health Card
- Ex-Carer Allowance (Child) Health Care Card
- Farm Household Allowance
- JobSeeker Payment
- Low Income Health Care Card
- Mobility Allowance
- Parenting Payment single and partnered
- Pensioner Education Supplement
- Special Benefit
- Youth Allowance.
2 year waiting period
There’s a 2 year waiting period for the following payments:
You may be an Australian citizen and started living in Australia for the first time. In this case there’s a 2 year waiting period for Parenting Payment single and partnered.
1 year waiting period
There’s a 1 year waiting period for:
There’s no waiting period for Family Tax Benefit Part B.
Holders of visas granted before 1 January 2019 and Orphan Relative / Remaining Relative visas
If you got your permanent residence visa or Special Category visa (SCV) holder before 1 January 2019, there’s a 2 year waiting period. It applies to the following payments and concessions:
- Austudy
- Carer Payment
- Commonwealth Seniors Health Card
- Ex-Carer Allowance (Child) Health Care Card
- Farm Household Allowance
- JobSeeker Payment
- Low Income Health Care Card
- Mobility Allowance
- Parenting Payment single and partnered
- Pensioner Education Supplement
- Special Benefit
- Youth Allowance.
You won’t have to serve the newly arrived resident's waiting period for any of these:
New Zealand visa waiting periods
You may need to have a permanent residence visa before we can look at time you've spent in Australia. This will happen if you arrive on a New Zealand passport with a Special Category visa (SCV) holder.
You don’t need a permanent residence visa to claim any of these:
- Child Care Subsidy
- Commonwealth Seniors Health Card
- Family Tax Benefit
- Foster Child Health Care Card
- Low Income Health Care Card.
Read more about New Zealand citizens claiming payments in Australia.
Proposed changes to this policy
In May 2021, the Australian Government said it wanted to change the law for migrants granted a relevant permanent or temporary visa on or after this measure begins. The start date will be 1 January, or 1 July, whichever is first, after the legislation passes.
If Australia adopts these new laws, newly arrived residents will have to wait 4 years before they can get carer payments and family payments.
Read more about the proposed changes to the Newly Arrived Resident’s Waiting Period on the Department of Social Services website.
Access to some of our services and payments
If you have a waiting period, you can still use some of our services.
You can use the:
- Workforce Australia website to search for jobs in your local area
- JobSearch facilities in our service centres.
The Community Development Program may help you if you live in a remote area. It’s run by the National Indigenous Australians Agency.
You may have lived in a country that has a social security agreement with Australia. In this case you may be eligible for one of these payments: