New South Wales storms and floods debt pause, November 2021

This pause applied to people living in Local Government Areas affected by storms and floods in New South Wales beginning in November 2021.

If you owe money and were affected by these events, your debt pause has now ended.

If you have an existing debt, we contacted you ahead of time to tell you when your repayments were due.

If you have a new debt, we’ll send you a letter. This letter will tell you when your repayments are due and what action you need to take.

Further support available

If you need further support or help setting up a payment arrangement that works for you, please talk to us. You can call us on your regular Centrelink payment line, or the Centrelink debt recovery line.

If you’re worried about your financial situation we have extra support available.

Page last updated: 10 October 2022